{"id":11169,"date":"2025-10-22T11:43:53","date_gmt":"2025-10-22T10:43:53","guid":{"rendered":"https:\/\/www.noac.ie\/?p=11169"},"modified":"2025-11-10T11:06:07","modified_gmt":"2025-11-10T11:06:07","slug":"customer-service-workshop-2025","status":"publish","type":"post","link":"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/","title":{"rendered":"Customer Service Workshop 2025"},"content":{"rendered":"\n\n\t

Today, October 22, in Kilkenny Castle, the National Oversight and Audit Commission (NOAC), Ireland’s independent oversight body of the local government sector, welcomed attendees from across the sector to its second annual workshop: Enhancing Customer Experience in Local Government<\/em>. The workshop celebrated diverse projects from Galway and Dublin City Councils, Limerick City and County Council, as well as Monaghan and Galway County Council. Attendees also heard findings from the most recent national survey on customer service in local authorities carried out by the Local Government Management Agency.<\/p>\n\t\t\t\t\n\t\t\t\t\"imageedit_1_7962458977\"\n\t\t\t\t<\/a>\n\t\t\t\n\t\t\t\t\t\t\tView Press Release – 22 October 2025\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"

\n
\nToday, October 22, in Kilkenny Castle, the National Oversight and Audit Commission (NOAC), Ireland’s independent oversight body of the local…\n<\/div>\n
Continue reading “Customer Service Workshop 2025”<\/span>…<\/a><\/div>\n<\/div>\n
Continue reading “Customer Service Workshop 2025”<\/span>…<\/a><\/div>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[38,102],"tags":[],"class_list":["post-11169","post","type-post","status-publish","format-standard","hentry","category-customer-service-workshops","category-press-releases-2025","entry"],"acf":[],"yoast_head":"\nCustomer Service Workshop 2025 - National Oversight & Audit Commission<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/\" \/>\n<meta property=\"og:locale\" content=\"ga_IE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Workshop 2025 - National Oversight & Audit Commission\" \/>\n<meta property=\"og:description\" content=\"Today, October 22, in Kilkenny Castle, the National Oversight and Audit Commission (NOAC), Ireland’s independent oversight body of the local… Continue reading “Customer Service Workshop 2025”…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"National Oversight & Audit Commission\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-22T10:43:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-10T11:06:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.noac.ie\/wp-content\/uploads\/2025\/10\/imageedit_1_7962458977.png\" \/>\n<meta name=\"author\" content=\"Valerie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Valerie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/\"},\"author\":{\"name\":\"Valerie\",\"@id\":\"https:\/\/www.noac.ie\/ga\/#\/schema\/person\/f6654ee330f922c90d08ca547546091e\"},\"headline\":\"Customer Service Workshop 2025\",\"datePublished\":\"2025-10-22T10:43:53+00:00\",\"dateModified\":\"2025-11-10T11:06:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/\"},\"wordCount\":95,\"publisher\":{\"@id\":\"https:\/\/www.noac.ie\/ga\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.noac.ie\/wp-content\/uploads\/2025\/10\/imageedit_1_7962458977.png\",\"articleSection\":[\"Customer Service Workshops\",\"Press Releases 2025\"],\"inLanguage\":\"ga-IE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/\",\"url\":\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2025\/\",\"name\":\"Customer Service Workshop 2025 - 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