{"id":3103,"date":"2019-11-22T12:16:36","date_gmt":"2019-11-22T12:16:36","guid":{"rendered":"http:\/\/dev-site.noac.ie\/customer-service-workshop-2019\/"},"modified":"2020-10-02T13:21:35","modified_gmt":"2020-10-02T13:21:35","slug":"customer-service-workshop-2019","status":"publish","type":"post","link":"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2019\/","title":{"rendered":"Customer Service Workshop 2019"},"content":{"rendered":"\n\t<h2><strong>2019 Workshop \u2013 Friday 22 November<\/strong><\/h2>\n<p><strong><a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Customer-Service-Workshop-Agenda.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Agenda<\/a><\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/dev-site.noac.ie\/wp-content\/uploads\/2020\/06\/Local-Authority-Satisfaction-Survey-2019.jpg\" alt=\"Local Authority Satisfaction Survey 2019\" itemprop=\"image\" title=\"Local-Authority-Satisfaction-Survey-2019\" onerror=\"this.style.display='none'\"  \/>\n\t<p><a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Local-Authority-Satisfaction-Survey-2019-pdf-2.18-MB-IPSOS.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Local Authority Satisfaction Survey 2019<\/strong><\/a><\/p>\n\t\t\t<a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Local-Authority-Satisfaction-Survey-2019-pdf-2.18-MB-IPSOS.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener nofollow noreferrer\">\n\t\t\t\t\t\t\tDownload presentation\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/dev-site.noac.ie\/wp-content\/uploads\/2020\/06\/Waterford-City-and-County-Council-customer-satisfaction-survery-workshop.jpg\" alt=\"Waterford City and County Council customer satisfaction survery workshop\" itemprop=\"image\" title=\"Waterford-City-and-County-Council-customer-satisfaction-survery-workshop\" onerror=\"this.style.display='none'\"  \/>\n\t<p><a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Amalgamation-of-Waterford-las-pdf-2.5-MB-by-Kieran-Kehoe.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Amalgamation of Waterford Local Authorities<\/strong><\/a><\/p>\n\t\t\t<a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Amalgamation-of-Waterford-las-pdf-2.5-MB-by-Kieran-Kehoe.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tDownload presentation\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/dev-site.noac.ie\/wp-content\/uploads\/2020\/06\/DELIVERING-BETTER-CUSTOMER-SERVICE-THROUGH-ORGANISATIONAL-CHANGE.jpg\" alt=\"Delivering-better-customer-service-through-organisational-change\" itemprop=\"image\" title=\"Delivering-better-customer-service-through-organisational-change\" onerror=\"this.style.display='none'\"  \/>\n\t<p><a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Civic-Hub-pdf-1.77-MBs-by-Mary-T-Daly.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>The Civic Hub<\/strong><\/a><\/p>\n\t\t\t<a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Civic-Hub-pdf-1.77-MBs-by-Mary-T-Daly.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tDownload presentation\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/dev-site.noac.ie\/wp-content\/uploads\/2020\/06\/Roads-and-Public-Safety-by-Niall-Morrissey.jpg\" alt=\"Roads and Public Safety by Niall Morrissey\" itemprop=\"image\" title=\"Roads-and-Public-Safety-by-Niall-Morrissey\" onerror=\"this.style.display='none'\"  \/>\n\t<p><a href=\"https:\/\/www.youtube.com\/watch?v=Eh7_d9MF4MY\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Roads and Public Safety by Niall Morrissey<\/strong><\/a><\/p>\n\t\t\t<a href=\"https:\/\/www.youtube.com\/watch?v=Eh7_d9MF4MY\" target=\"_blank\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tWatch Video\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Roads-and-Public-Safety-742-kbs-by-Niall-Morrissey.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tDownload presentation\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/dev-site.noac.ie\/wp-content\/uploads\/2020\/06\/Local-Government-Service-Catalogue.jpg\" alt=\"Local Government Service Catalogue\" itemprop=\"image\" title=\"Local-Government-Service-Catalogue\" onerror=\"this.style.display='none'\"  \/>\n\t<p><a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Service-Catalogue-Update.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Service Catalogue Update<\/strong><\/a><\/p>\n\t\t\t<a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Service-Catalogue-Update.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tDownload presentation\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2020\/06\/Communicating-Through-Our-Services-pdf-6.25-MB-by-Julianne-Coughlan-1.jpg\" alt=\"Communicating Through Our Services by Julianne Coughlan\" itemprop=\"image\" title=\"Communicating-Through-Our-Services-pdf-6.25-MB-by-Julianne-Coughlan-1\" onerror=\"this.style.display='none'\"  \/>\n\t<p><a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Communicating-Through-Our-Services-pdf-6.25-MB-by-Julianne-Coughlan-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Communicating Through Our Services by Julianne Coughlan<\/strong><\/a><\/p>\n\t\t\t<a href=\"https:\/\/cdn.noac.ie\/wp-content\/uploads\/2019\/12\/Communicating-Through-Our-Services-pdf-6.25-MB-by-Julianne-Coughlan-1.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tDownload presentation\n\t\t\t\t\t<\/a>\n","protected":false},"excerpt":{"rendered":"<div class=\"entry-summary\">\n<div class=\"entry-summary\">\n2019 Workshop \u2013 Friday 22 November Agenda Local Authority Satisfaction Survey 2019 Download presentation Amalgamation of Waterford Local Authorities Download&hellip;\n<\/div>\n<div class=\"link-more\"><a href=\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2019\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &ldquo;Customer Service Workshop 2019&rdquo;<\/span>&hellip;<\/a><\/div>\n<\/div>\n<div class=\"link-more\"><a href=\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2019\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &ldquo;Customer Service Workshop 2019&rdquo;<\/span>&hellip;<\/a><\/div>\n","protected":false},"author":8,"featured_media":3105,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-3103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ceardlanna-ar-an-tseirbhis-do-chustaimeiri","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Workshop 2019 - National Oversight &amp; Audit Commission<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.noac.ie\/ga\/customer-service-workshop-2019\/\" \/>\n<meta property=\"og:locale\" content=\"ga_IE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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