Today, October 22, in Kilkenny Castle, the National Oversight and Audit Commission (NOAC), Ireland’s independent oversight body of the local government sector, welcomed attendees from across the sector to its second annual workshop: Enhancing Customer Experience in Local Government. The workshop celebrated diverse projects from Galway and Dublin City Councils, Limerick City and County Council, as well as Monaghan and Galway County Council. Attendees also heard findings from the most recent national survey on customer service in local authorities carried out by the Local Government Management Agency.
